New Egyptian Consumer Protection Law

Introduction

On 13 September 2018, the new Consumer Protection Law No. 181 of 2018 ("New Law") was issued. The law abolished the former Consumer Protection Law No. 67 of 2006, and came into force as of 14 December 2018.

Delivery of Invoices

Suppliers are mandatorily required now to hand in to the consumer an invoice (a receipt) of their transaction, including all the details of the transaction i.e. date, time, price of the product and the supplier's details. Refraining from submitting such receipt shall impose the supplier to a fine ranging between a minimum of 30,000 EGP and a maximum of 1,000,000 EGP, or double the value of the disputed product, whichever is greater.

Any applied taxes or other financial obligations must be included in the price that the supplier states for the provided good or service.