The case
In a recent decision of the Consumer Protection Service
(“CPS”), which is the body responsible for the
application of the Unfair Commercial Practices Law
(“Law”) in Cyprus, an administrative fine of
€50,000 was imposed on New Nissan Cyprus Ltd,
(“Company”) the company which represents Nissan
brand in Cyprus. Following a customer’s complaint that the
car he had bought, the Nissan Qashqai, was not
within the specifications of the advertising material,
the CPS initiated an investigation. In particular, when the
consumer received the car, he noticed that, contrary to the
specifications and much to his surprise no parking sensors existed
and that the car was built in 2015 instead of 2017.
