ARTICLE · 17 JUNE 2026
Drawing on insights from more than 250 consumer and retail leaders, the report highlights where modernization is already delivering measurable impact: more accurate forecasting, more efficient supply chains, and increasingly automated front‑ and back‑office operations. Yet the findings also reveal the hurdles that continue to slow progress — most notably weak governance, fragmented technology stacks, and ongoing shortages of AI‑native talent
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