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ARTICLE · 17 SEPTEMBER 2018

Reform On The Strengthening Of SERNAC Is Enacted

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On September 13th, 2018, a significant modification to Law No. 19,496 Consumer Protection Act ("CPA") was enacted through its publication in the Official Gazette.

ChileConsumer Protection
Carey (Chile)
Carey (Chile)

On September 13th, 2018, a significant modification to Law No. 19,496 Consumer Protection Act ("CPA") was enacted through its publication in the Official Gazette. This publication ends a process which lasted over four years.

Timeline

This reform process commenced on June 2nd, 2014, when the Government filed a bill before the Congress which intended to modify the CPA, informally known as "Bill to strengthen the National Consumers Bureau ("SERNAC")" (hereinafter, the "Bill") since its main modifications introduced to the CPA are aimed to strengthen SERNAC's institutionality, granting it more abilities.

On October 25th, 2017, the Bill was approved by Congress. After this approval, on January of 2018, the Bill was significantly altered by the Constitutional Court, in order to ensure its constitutionality. In particular, the Court rejected the proposed sanctioning abilities of SERNAC.

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