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ARTICLE · 21 JULY 2025

Preparing For Takeoff: The Amended Air Passenger Protection Regulations

Canada's Air Passenger Protection Regulations (the "Regulations") came into force in December 2019 and were created to provide a comprehensive air passenger protection regime...

CanadaTransport

Background

Canada's Air Passenger Protection Regulations (the "Regulations")1 came into force in December 2019 and were created to provide a comprehensive air passenger protection regime relating to, amongst other things, flight cancellations, compensation, and clear communications. According to Transport Canada, the objective of the Regulations was "to create a more predictable and balanced approach to ensure that passengers know their rights; air carriers understand their obligations; operators do not face an undue burden or lose competitiveness that could negatively affect ticket prices for consumers; and proper complaint resolution and enforcement mechanisms are provided"2.

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