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ARTICLE · 06 SEPTEMBER 2019

Passenger Rights Get The Spotlight

Blake, Cassels & Graydon LLP
Blake, Cassels & Graydon LLP
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On July 15, 2019, phase one of the Air Passenger Protection Regulations came into force, providing air passengers in Canada with rights and benefits under Canada's first "air passenger bill of rights."

CanadaTransport
Blake, Cassels & Graydon LLP
Blake, Cassels & Graydon LLP
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On July 15, 2019, phase one of the Air Passenger Protection Regulations (APPRs) came into force, providing air passengers in Canada with rights and benefits under Canada's first "air passenger bill of rights." The goal of the APPRs is to provide for clearer and more consistent air passenger rights by imposing certain minimum requirements on airlines operating in Canada.

The APPRs apply to all airlines operating flights to, from and within Canada, including connecting flights. Different requirements for compensation and rebooking apply to large airlines (airlines having transported over two-million passengers in each of the two preceding years) versus small airlines (all other airlines).

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