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ARTICLE · 02 NOVEMBER 2021

International Cargo Carriers And Intermediaries Will Have Their Operations Scrutinized

Borden Ladner Gervais LLP
Borden Ladner Gervais LLP
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Borden Ladner Gervais LLP

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With brick-and-mortar stores closed by COVID-19 and folks trapped at home with nothing to do but shop online, the purchase of goods from overseas has exploded.

CanadaTransport

Background. With brick-and-mortar stores closed by COVID-19 and folks trapped at home with nothing to do but shop online, the purchase of goods from overseas has exploded. Increased demand, coupled with capacity issues related to the pandemic, such as an undersupply of containers, employees and warehouse space, has led to delayed shipments. As a result, there has been an increase in claims against carriers for damages related to service levels, delays and spoiled cargo. Unhappy shippers and receivers are also lobbying regulators to address what they perceive as poor treatment by carriers and intermediaries, and the Federal Maritime Commission (FMC) in the U.S. is looking closely at the treatment of customers by ocean shipping lines.

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