ARTICLE · 11 SEPTEMBER 2023

Privacy Authorities Press Platforms To Protect Publicly Posted Personal Information

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The Privacy Commissioner of Canada and other international data protection authorities recently issued a joint statement urging websites and social media platforms to do more to protect...

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The Privacy Commissioner of Canada and other international data protection authorities recently issued a joint statement urging websites and social media platforms to do more to protect personal information from unlawful data scraping.

The joint statement has implications not only for individuals and website/social network operators, but also for businesses that may review and collect personal information from publicly accessible sites in order to gather information about public perceptions of brands, products and services, as well as compiling other market intelligence. While these types of activities were not among the identified risks that apparently gave rise to the joint statement, it would appear that such market intelligence techniques could nonetheless be affected by the controls promoted by the joint statement.

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