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ARTICLE · 06 FEBRUARY 2026

Preventing Confidentiality Incidents: New CAI Guidance

McCarthy Tétrault
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Preventing confidentiality incidents (i.e., the term used under Quebec law for privacy breaches) is not only a legal obligation in Quebec, but also an essential component of sound risk management and corporate governance.

CanadaPrivacy
TechLex Blog
TechLex Blog
Charles Morgan
Charles Morgan
Eugen Miscoi
Eugen Miscoi
Jonathan Jacob Adessky
Jonathan Jacob Adessky
Yuni Lavoie
Yuni Lavoie
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Preventing confidentiality incidents (i.e., the term used under Quebec law for privacy breaches) is not only a legal obligation in Quebec, but also an essential component of sound risk management and corporate governance. On January 30, 2026, Quebec's privacy regulator, the Commission d'accès à l'information ("CAI"), published new guidance on the prevention of confidentiality incidents, including a step‑by‑step Guide that sets out the CAI's prevention approach and a complementary Checklist intended to help operationalize it.

Released as part of Data Protection Week 2026, the guidance provides operational direction for businesses subject to Quebec's private-sector privacy law, the Act respecting the protection of personal information in the private sector ("Private Sector Act"). Note that the guidance is only available in French.

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