On October 28, 2019, the Competition Bureau announced the registration of a
"temporary consent agreement"1 with the
Competition Tribunal in order to protect consumers from what it
views as false or misleading representations related to hidden fees
for flights offered by the FlightHub Group Inc.
("FlightHub"). FlightHub is an online
travel company that provides consumers with access to wholesalers,
airlines and hotel suppliers in Canada. Using FlightHub's
online interface, consumers can search for a variety of flight,
hotel and cruise offers from a number of different providers,
compare prices, and then book travel directly through the site.
The Bureau's press release notes that its investigation into
FlightHub is ongoing, including a review of "FlightHub's
representations for flight-related services, such as seat selection
and flight cancellation", which are alleged to have resulted
in hidden fees from which FlightHub generated millions of dollars
in revenues. As
