Following a comprehensive review of its Unsolicited
Telecommunications Rules (UTRs), the CRTC has rejected most of the revisions that
were considered during its review, electing to make only a few
changes.
Most significantly, the CRTC has rejected a long-standing
proposal to broaden the use of automated dialing-announcing devices
(ADADs) - popularly known as "robocalls" - where the
caller has an existing business relationship with the
recipient.
The Commission similarly rejected revisions that would have
permitted, without consent, ADAD calls involving only indirect
solicitation, such as where a wireless carrier would make calls to
both provide notice to prepaid subscribers of the pending expiry of
their minutes and to provide a number through which those minutes
could be topped up. Three years ago, the three largest
wireless carriers paid financial penalties or made alternate settlements totalling $1.7 million
for making such calls, which the CRTC found to be
