CRTC CASL Compliance And Enforcement Update

On February 10, 2016, Lynne Perrault and Dana-Lynn Wood of the CRTC provided the latest in what is becoming a series of CASL briefings, which the presenters described as part of an "on-going dialogue" with industry. The CRTC now has a year and a half of enforcement experience under its belt for the Commercial Electronic Messages (CEMs) provisions of CASL, so this presentation focused on patterns and issues that have emerged in that period, and some guidance in response to those issues.  However, the presenters took some pains to note that the guidance offered was not intended to be prescriptive and was not binding on the Commission (or anyone else).

[Note: some phrases in quotation marks below are paraphrases and may not reflect the exact words used by the presenters.]