Cloud Computing: Some Practical Suggestions For Resolving Issues – Part 1 Of 2

When dealing with cloud agreements there are a number of steps that business customers of cloud solutions should consider when entering into cloud arrangements. Following some of the 10 approaches outlined below, and some of the practical solutions in the next blog in this series, should make it a simpler and hopefully more cost efficient and timely contracting process:

1. Manage Internal Expectations: It is important to manage internal business expectations at the outset of a cloud engagement. The nature of many cloud solutions is that the efficiencies and cost savings are derived from the very fact that they offer standardized services to hundreds or even thousands of customers. Because of this standardization certain cloud providers maintain that they cannot change certain terms, particularly those that relate to service levels and pricing. However, this standardization does not necessarily mean that it will be any easier or quicker to negotiate the contract, as