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ARTICLE · 27 JUNE 2016

CASL – How To Send E-mails To Canadians Safely

CASL is legislation with teeth, particularly from a Canadian perspective where noncompliance typically does not result in high fines.

CanadaMedia, Telecoms, IT, Entertainment

Introduction

It has been over a year since the first provisions of Canada's Anti-Spam Legislation (CASL or the Act, 2010 S.C., ch. 23 (Can.)) dealing with the sending of commercial electronic messages (CEMs) have come into force, and the effects upon Canadian businesses have been profound. As one of the world's most rigorous anti-spam legislation, CASL has caused Canadian companies to examine the way in which they send electronic messages, including texts, sound, voice, and image messages (particularly in the marketing realm) and embark on compliance programs.

An April 2015 study by Cloudmark, Inc. (Cloudmark study) found that there was a 37 percent reduction in Canadian-based spam over the past year, but CASL was also perceived (and many still perceive) as having a negative impact upon Canadian competitiveness. The same study found that more than 10 percent of the businesses surveyed have stopped sending commercial e-mail altogether, and another 30 percent have

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