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ARTICLE · 29 JUNE 2026

Bill C-34: What’s Changing And How Digital Service Operators Can Prepare (Client Alert)

McCarthy Tétrault
McCarthy Tétrault
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McCarthy Tétrault

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Canada's proposed Bill C-34 introduces a comprehensive federal digital safety framework targeting social media platforms, AI chatbots, and certain online services. The legislation establishes strict obligations for operators to protect children, moderate harmful content, and implement age-verification measures, backed by penalties reaching up to $20 million or 5% of global revenues.

CanadaMedia, Telecoms, IT, Entertainment

Bill C-34 at a glance

  • Bill C‑34 would establish a new federal digital safety framework for regulated social media, chatbots, and certain online services
  • The proposed regime would apply to regulated social media services, AI chatbot services using natural language and prescribed online services posing risks to children
  • Operators would be subject to new obligations relating to child protection, harmful content, governance and transparency
  • Non‑compliance may result in administrative monetary penalties of up to the greater of $10 million or 3% of gross global revenues or up to the greater of $20 million or 5% of gross global revenues in the case of offences
  • Key elements of the framework will be defined through future regulations, creating uncertainty around scope and implementation

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