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ARTICLE · 11 MAY 2020

The Do's And Don'ts Of Online Dispute Resolution (ODR)

As courts have closed to all but urgent and time-sensitive matters, there has been an increase in demand for resolving disputes through mediation and arbitration.

CanadaLitigation, Mediation & Arbitration

As courts have closed to all but urgent and time-sensitive matters, there has been an increase in demand for resolving disputes through mediation and arbitration. Online Dispute Resolution has been available for a significant amount of time, but has recently become an increasingly popular way to find a solution for all parties involved while maintaining social distancing goals. As such, we have put together a list of do's and don'ts when taking part in online dispute resolution to help the process run smoothly.

Do

  • DO ensure that you have a workable laptop/tablet or desktop computer with a large screen and secure Wi-Fi or wired internet access
  • DO ensure that your laptop/tablet or desktop computer has a workable microphone and camera so that you may be properly heard and seen

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