Investigation Policies And Plans Focus In Investigations: Part 2

Having a clear plan in place is an essential element for success in an investigation. In this second part of our Canadian series "Focus on Investigations", we will discuss key aspects of an effective investigation policy and plan.

Planning to succeed

As discussed in Part 1 of Focus on Investigations, the need for an investigation often arises when a business is faced with an urgent crisis or other triggering event. During the crisis, time is of the essence and businesses must take quick steps to respond and react.

Absent an investigation policy, business leaders will need to make hasty decisions without essential guidance, such as: who should handle the internal investigation; what initial steps should be taken; what issues should be considered; and more. The chaotic nature of a crisis makes it difficult to carefully assess each of these factors, particularly at the early stage, and an investigation policy can help guide some early decision making and map an