ARTICLE · 20 JANUARY 2016

Accessibility For Manitobans Act: Timelines Start Now

Thompson Dorfman Sweatman LLP

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Manitoba legislation requiring barrier-free delivery of services in both the public and the private sectors has begun the phase-in process.

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Manitoba legislation requiring barrier-free delivery of services in both the public and the private sectors has begun the phase-in process.

The Accessibility for Manitobans Act (the "Act"), passed in 2013, created certain timelines for adherence to the Act's requirements to provide accessible services, create policies, provide training and monitor ongoing compliance.

The Act applies widely to private operations and undertakings, in addition to Manitoba government departments and the wider public sector, with different timelines depending on the sector. Although the Act has been in force for two years, the clock started ticking on November 1, 2015 for the first substantial area of the Act's compliance requirements – customer service.

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