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ARTICLE · 11 JANUARY 2017

What Every Employer Needs To Know About Twitter

It is well-known that employees have certain legal obligations to their employer with respect to the content of their social media profiles.

CanadaEmployment and HR

It is well-known that employees have certain legal obligations to their employer with respect to the content of their social media profiles. An arbitrator recently confirmed that employers also need to be careful about the content of their social media pages as it relates to their employees.

A provincial arbitrator ruled that the Toronto Transit Commission (TTC) failed to protect its employees from harassment and discrimination on Twitter. The arbitrator found that specifically, the @TTChelps twitter account did not take the reasonable available measures to protect its employees.

Under the Ontario Human Rights Code, workplaces must be free from harassment and discrimination. In accordance with the ruling in this arbitration, the Internet and social media are now considered to be part of the workplace that requires protection.

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