What To Do When The Regulator Comes Calling

This list outlines steps to take when confronted with an external regulatory investigation or the need for an internal self-directed investigation.

Before an Investigation/Inquiry

• ☑ Prepare: Before any investigation arises, have a Crisis Management Plan in place. The plan should include a Response Plan and an Evidence Retention Plan as described below.

At the Outset of an Investigation/Inquiry

• ☑ Assess: Gauge the nature and scope of the problem presented and carefully consider any possible broader liability issues or exposure. Considerations may include:
  
  
  • Whether the problem presents any multi-jurisdictional implications
  • The persons involved and their proximity to the problem