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ARTICLE · 29 JUNE 2020

E-commerce: COVID-19 As A Catalyst For Change?

Osler, Hoskin & Harcourt LLP
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The COVID-19 pandemic is disrupting the e-commerce landscape and will have a lasting effect on how businesses conduct online transactions in a post-pandemic world. While e-commerce...

CanadaCoronavirus (COVID-19)
Elizabeth Sale
Elizabeth Sale
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Editor's note: The content in this blog post is up to date as of May 4, 2020

The COVID-19 pandemic is disrupting the e-commerce landscape and will have a lasting effect on how businesses conduct online transactions in a post-pandemic world. While e-commerce has been around for a long time, COVID-19 has forced regulators, market participants and businesses alike to pivot and adapt to the current environment. This, in turn, has set off a wave of changes as businesses or sectors that were slower to adopt e-commerce - perhaps because of a more traditional sales force, customer comfort levels, or heightened fraud risk - have had to quickly adopt digital and remote processes, or else be forced to completely shut down.  

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