As a part of our "Building Trust Into COVID-19
Recovery" series, on June 4, 2020, Christine Ing (McCarthy Tétrault,
Partner and Co-Leader of Technology Law Group and FinTech Group)
sat down with Jennifer Lee (Deloitte, Canadian Managing
Partner – Growth Platforms) to discuss embedding trust in our
organizations as a means to recover from the COVID-19 pandemic
successfully. As a part of the discussion, Jennifer shared some key
insights on the rebuilding and embedding trust, and its criticality
in the success of an organization's COVID-19 recovery. More
importantly, in order to rebuild trust, resilient leaders of
organizations must view the recovery as a journey, which includes
the following steps: