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ARTICLE · 10 MARCH 2017

CRTC Says No To "Backdoor MVNO" Sugar Mobile

McCarthy Tétrault
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These customers use public Wi-Fi, when it is available, or Rogers' GSM network when no Wi-Fi is available.

CanadaAntitrust/Competition Law

The Canadian Radio-television and Telecommunications Commission (CRTC) has confirmed that recent moves to regulate wireless roaming in Canada do not require incumbents to support competitive business models based on "permanent" roaming.

Background

Slightly over a year ago, Ice Wireless, Inc. (Ice) applied to the CRTC for relief in a dispute with Rogers Communications Canada Inc. (Rogers).

Ice is a Mobile Network Operator (MNO), with facilities in the three territories and northern Quebec. Ice relies on reciprocal roaming agreements with Rogers to provide service to its customers in the rest of Canada.

Sugar Mobile Inc. (Sugar) is a Mobile Virtual Network Operator (MVNO) affiliated with Ice. It uses Ice's facilities to provide service in Ice's territory. It also relies on Ice's roaming agreements to provide service outside of Ice's territory.

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