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ARTICLE · 21 NOVEMBER 2024

Electronic HST Instalment Reminders Being Missed

Bateman MacKay LLP
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For many businesses, the transition to paperless communication with the Canada Revenue Agency (CRA) offers convenience but can also introduce some challenges. One recurring issue has been the switch from physical HST.

CanadaAccounting and Audit
Alex Doma
Alex Doma
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Some taxpayers have unknowingly switched to electronic reminders instead of physical ones.

For many businesses, the transition to paperless communication with the Canada Revenue Agency (CRA) offers convenience but can also introduce some challenges. One recurring issue has been the switch from physical HST (Harmonized Sales Tax) instalment reminders to digital ones. Here is what you need to know and how you can ensure you stay informed and compliant.

Understanding the Issue

The CRA is advancing towards the digitization of its activities and encourages paperless transactions. Some taxpayers have unknowingly switched from physical communications (letters in the mail) to digital communications (email). This situation typically arises when an email address is provided on any corporate form or return, inadvertently switching the taxpayer's preference from physical notifications to digital ones. As some taxpayers expect the physical reminder, they do not properly

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