COO Intro Roadmap24

The only constant in life is change, the Greek philosopher Heraclitus said. Still, change can stir up comfort zones and make progress feel uncomfortable.

Needless to say, like any kind of leadership role, heading a law firm's business operations comes with a lot of change. If you want your organisation to become or stay innovative, there's more to it than simply knowing about change.

Especially when it comes to technology, change is not always being welcomed with open arms. So how do you ensure innovation becomes reality in your organisation, and isn't just a buzzword, or worse, a spooky threat? How do you make sure discussions about AI, for example, don't end up with people wondering "will AI replace me?"