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ARTICLE · 03 DECEMBER 2025

Use of generative AI in government – Key considerations for agencies

Holding Redlich
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As government agencies increasingly use AI tools, it is important to remain vigilant about the potential risks that may arise from AI-generated outputs.

AustraliaTechnology
Dan Pearce
Dan Pearce
Emily Booth
Emily Booth
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As government agencies increasingly use artificial intelligence (AI) tools to support service delivery, policy development and internal operations, it is important to remain vigilant about the potential risks that may arise from AI-generated outputs.

Automation does not equal accuracy. AI tools can produce false, exaggerated or biased information, especially when prompted with misleading or poorly structured instructions. A single inaccurate or inappropriate AI-generated response can undermine public trust, damage reputation and, in some cases, expose the agency to legal and ethical risks.

Potential liability when using AI in government

Unlike private businesses, government agencies operate under heightened obligations of transparency and accountability and are ultimately responsible for the information they publish or rely upon, even if it originates with help from an AI tool.

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This publication does not deal with every important topic or change in law and is not intended to be relied upon as a substitute for legal or other advice that may be relevant to the reader's specific circumstances. If you have found this publication of interest and would like to know more or wish to obtain legal advice relevant to your circumstances please contact one of the named individuals listed.

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