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ARTICLE · 29 SEPTEMBER 2012

Online insurance quotes - risks for insurance brokers

Brokers must make adequate enquiries regarding the risk being presented to insurers.

AustraliaInsurance
Marc Chiarella
Marc Chiarella

In brief - Not all risks are suited to online insurance applications

Insurance brokers must be wary to make relevant enquiries that may affect an underwriting decision. This is particularly relevant when using online quoting systems that do not ask clear questions about certain risks.

Insurance brokers must not lose sight of their duties and obligations

The insurance broker is fundamentally the ambassador of the insurance industry to the consumer of insurance products. They have the widest knowledge of insurance market cycles, insurer appetite and consumer sentiment toward the industry.

As ambassadors of the industry for an array of service providers, it is important that brokers are supported when discharging their obligations and duties.

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