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ARTICLE · 04 MARCH 2020

How can a computer comply with the Best Interests Duty (BID)?

Article defines Best Interests Duty & discusses compliance challenges facing automated advice providers & ASIC recommendations.

AustraliaFinance and Banking

The best interests duty

Section 961B of the Corporations Act 2001 (Cth) ("the Act") requires a provider of financial product advice to act in the best interests of the client in relation to the advice. This duty will be satisfied if the provider proves that it has met the following safe harbour requirements.

The provider must first identify the objectives, financial situation and needs of the client. Next, they must identify the subject matter of the advice. Then they must identify the client's relevant circumstances. This refers to the objectives, the financial situation and the needs of the client that would reasonably be considered as relevant to the advice sought on the subject matter. If any of the information relating to the client's relevant circumstances is incomplete or inaccurate, the provider must make reasonable enquiries to obtain complete and accurate information.

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