Share on LinkedInShare on LinkedIn

ARTICLE · 16 APRIL 2022

Market Intelligence Thought Leadership Award Winner

AFCA releases videos to help members to understand complaint handling procedures

In this new video, AFCA explores the conciliation conference and how it is used to resolve disputes.

AustraliaFinance and Banking

AFCA has made it easier for their members to understand the complaint handling procedure by providing videos that go through the step to step process. In this new video, AFCA explores the conciliation conference and how it is used to resolve disputes. Click here to see the video now.

If you believe you are ready to go through the complaint process, click here to start.

Related Articles

Tips for managing complaints both internally and with AFCA.

We operate a free-to-view policy, asking only that you register in order to read all of our content. Please login or register to view the rest of this article.

See more popular content from