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ARTICLE · 13 MAY 2012

Safely investigating employee issues

Mismanagement of the investigation caused psychological injury, which entitled the employee to workers compensation.

AustraliaEmployment and HR
Meryl Remedios
Meryl Remedios

An employee who developed a psychological injury during the course of a workplace investigation claimed that it arose because of the way the investigation was conducted and claimed workers compensation on that basis. The employee's claim was successful after the Queensland Industrial Relations Commission (QIRC) found that the investigation was not conducted in a reasonable way.

What happened?

The employee was asked to participate in a workplace investigation that was being conducted by an external investigator. Before meeting the investigator, the employee was told that an investigation was being conducted following complaints about the female manager who had hired her and the employee was asked to participate in the investigation as a witness. The employee was assured that the investigation was not about her and that she need not be concerned about the investigation. On this basis, the employee decided not to bring a support person to the interview.

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