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ARTICLE · 16 FEBRUARY 2022

Flexible work arrangements - responding flexibly

Any request for a flexible working arrangement must be properly considered on its merits. Unreasonable requests may be declined.

AustraliaEmployment and HR

Flexible working arrangements are certainly not new. However, the uptake of such arrangements was turbo charged with the emergence of the COVID-19 pandemic. The recent Productivity Commission Working from Home Research Paper (September 2021), shows that the percentage of Australians working from home jumped from 8% to 40% in the past two years. As such, going forward, the 'new normal' for workplaces is that requests for flexible working arrangements will become more common.

Employees in the New South Wales local government sector are generally covered by the Local Government (State) Award 2020 (Award) or an enterprise agreement, underpinned by the Award or its 2017 predecessor. The Award provides employees with at least 12 months' continuous service with a right to request a flexible working arrangement in particular circumstances, such as, if the employee is the parent of a child who is of school age or younger, is a carer, has a disability, is 55 or older, or is

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