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ARTICLE · 13 JANUARY 2015

Why Coles got off lightly paying $10 million in penalties for unconscionable conduct

The ACCC alleged that Coles bullied suppliers and Coles consented to court orders that it pay $10 million in penalties.

AustraliaConsumer Protection

Last year the ACCC prosecuted Coles for unconscionable conduct over its dealings with suppliers. The ACCC alleged that Coles bullied suppliers into submitting to trading terms that unfairly favoured Coles, often at significant expense to the supplier. The latest news is that Coles has consented to court orders that it pay $10 million in penalties.

$10 million is a pretty big number. And notwithstanding Coles' consent, the judge gave careful consideration to the appropriate scale of penalties. (A 140 page consent judgment has to be a record.)

The thing is, we reckon $10 million wasn't anywhere near enough. Here's why.

  • At the outset, the ACCC opted to pursue penalties for unconscionable conduct rather than misuse of market power. Unconscionable conduct was the easier case to win. But the maximum penalty per contravention is just $1.1 million, compared to $10 million for misuse of market power. The judge even noted that Coles had 'misused its substantial market

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