Uber is the German word for 'better than a
taxi'. Thanks to Uber, the taxi industry may just fade into
obscurity like Jarryd Hayne's NFL career (too soon?). Well,
Uber updated their T&Cs last week and we've noticed a
sneaky arbitration clause that could see you end up in
Amsterdam.
Uber chose the day after the Melbourne Cup as a good time to
force something new on its users. No, not a free delivery of
Messina gelato, but an email saying they had updated their
T&Cs.
Uber's T&Cs form the basis of a contract between
consumers and Uber. The T&Cs are governed by Dutch law and make
it mandatory for the parties to take any dispute first to mediation
and, if that fails, to a private arbitration, both of which are
required to take place 16,000kms away in Amsterdam. This is hardly
practical or fair for Australians.
