Focus: Australian Consumer Law requirements
relating to warranty documentation
Services:
Intellectual Property & Technology,
Commercial
If your business provides warranties with its products or
services, then we would recommend that you make it a priority to
ensure that you have checked the warranty documentation for
compliance with the Australian Consumer Law
("ACL").
Since 1 January 2012, the ACL has prescribed strict requirements
relating to the content and presentation of express warranties
against product defects.
We wrote about those requirements in an
article published on our website on 5 December 2011.
The ACCC has since recognised that certain businesses may have
had practical difficulties in applying these requirements where
products had been manufactured and packaged prior to 1 November
2011. The ACCC, therefore, announced a transitional period until 30
September 2012, during which it was unlikely to enforce the new
requirements where a
