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ARTICLE · 11 DECEMBER 2018

Retailers beware of ACCC penalties for excessive surcharges

To ensure compliance with payment surcharge regulations, businesses need to understand the regulatory framework.

AustraliaConsumer Protection

In September 2018, the ACCC imposed an infringement notice against Fitness First for contravening the Competition and Consumer Act 2010 (Cth) (CCA) provisions relating to excessive payment surcharges. Fitness First has paid $12,600 under the ACCC infringement notice for its breaches of the CCA.

Regulatory Framework

The imposition of payment surcharges is regulated by Part IVC of the CCA and the Reserve Bank of Australia Standard No.3 (Reserve Bank standard). The CCA provisions and the Reserve Bank standard operate closely together in regulating how businesses can impose payment surcharges.

The CCA prohibits 'excessive' surcharges under section 55B. The phrase 'excessive' is defined by reference to the Reserve Bank standard, where payment surcharges are deemed to be excessive if either:

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