Repairers obligations when repairing goods
One of the amendments brought in by the Competition and Consumer
Act 2010 (Cth) is that from 1 July 2011, all repairers and others
who accept consumer goods for repair must provide Repair Notices to
consumers prior to accepting the goods for repair where the goods
being repaired:
- are capable of storing user-generated data; or
- are to be replaced by refurbished goods or will contain
refurbished components once repaired.
What is User-Generated Data?
User Generated Data is information that arises from data input
into the device by the consumer and retained on the device.
Examples include any data stored on goods such as computer hard
drives, telephone numbers on mobile phones, songs stored on an
iPods; games stored on a console; pictures stored on a camera and
files stored on a USB.
