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ARTICLE · 30 APRIL 2020

Pandemic price gouging is a prime consumer concern

The ACCC is concerned that excessive pricing may indirectly breach particular provisions of the Australian Consumer Law.

AustraliaConsumer Protection

Public concern over coronavirus 'price gouging' has continued to grow, with the pandemic creating shortages of essential groceries and medical supplies. Generally, the law allows prices to be set based on market forces of supply and demand, and normally competitive pressure would keep prices down. But even though price gouging is not specifically dealt with under Australian competition law, the ACCC has responded to the public's concerns by warning that excessive pricing may indirectly breach particular provisions of the Australian Consumer Law. For example, those who engage in price gouging may contravene:

  • the misleading and deceptive conduct laws, where a business makes misleading claims about the reason for excessive pricing of a product; and

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