Many of us have had difficulty trying to cancel online
subscriptions that just keep on being charged to our credit
cards.
Difficulties faced by Australians trying to cancel online
subscriptions
It's often a website that offered a free trial and discounts
when you joined up, but you don't use it anymore. However,
there it is every month on your credit card statement. It may only
be a few dollars, nothing to get too worried about, but it
certainly adds up over a year.
You try to cancel the payments, but it proves difficult, needing
long-forgotten passwords, hard-to-find "unsubscribe"
buttons or unresponsive "contact us" links. It is so
frustrating that you give up, resigned to the dollars disappearing
from your account every month.
