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VIDEO · 26 SEPTEMBER 2024

Navigating debt recovery with disputes over goods or services

Guidance on dealing with debt recovery when faced with disputes over the quality of goods or services provided.

AustraliaConsumer Protection

Effective Debt Recovery Strategies: Insights from PCL Lawyers

Welcome back to the PCL Lawyers blog, where we continue to share expert insights to help you manage your business effectively. In this post, Roland Müller, an accredited specialist in commercial litigation and a partner at PCL Lawyers, provides valuable guidance on dealing with debt recovery, particularly when faced with disputes over the quality of goods or services provided.

Navigating Disputes Over Goods or Services

One of the most common challenges in debt recovery arises when a client disputes the quality of the goods or services they received. Roland explains that while negotiation often resolves these issues, sometimes legal action is necessary. Legal proceedings may be needed where a late-breaking complaint about quality or suitability seems to be made solely to avoid or delay making payment. It's important to remember that just because a client is unhappy with a service doesn't mean they are

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