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ARTICLE · 17 MARCH 2015

Modern technology procurement - moving to the service world

Increased ICT reliance and constant changes require Business Managers in schools to stay abreast of the latest practices.

AustraliaConsumer Protection
Colette Pretorius
Colette Pretorius
Ernie Zibert
Ernie Zibert
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The increased reliance on and constant changes within Information Communications and Technology (ICT) have required Business Managers within schools to stay abreast with the latest ICT practices or risk operating within an outdated and ineffective ICT environment. The key benefits of operating an efficient and up to date ICT system include keeping ICT costs down, improved alignment with student and staff numbers and requirements, improved performance (availability and reliability of systems), enabling faster and better ICT project implementation, and improving both staff and student satisfaction with the school's ICT systems.

In the traditional buy, build and run ICT model, Business Managers would obtain the ICT requirements from the key stakeholders (staff, students, parents, regulatory bodies) and then purchase the ICT systems to meet these stated needs into the future. The key concern with the model is that it locks the school into a model for at least 3-4 years

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