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ARTICLE · 03 SEPTEMBER 2021

Market Intelligence Thought Leadership Award Winner

How accurate is your school promotional material?

School promotional material must be accurate and not breach the misleading and deceptive conduct provisions of the ACL.

AustraliaConsumer Protection

The Independent School sector is extremely competitive. The most important competition (and there are many competitions) is the competition for students. The mathematics is quite simple; the more students, the more revenue; the more revenue, the more building projects, the more resources, the more opportunity and most importantly (and it can't be underestimated) the more job security. Interestingly, these facts alone give weight to the question:

"Are independent schools a school and a business, or a business that sells an education?"

The concept of 'selling' an education (because regardless of a person's responsibilities at an Independent School, every staff member has an aspect of sales in their role) includes promoting a school through various mediums such as printed brochures, prospectuses, social media posts, web-sites and videos just to name a few. These resources are integral to selling a school's message to attract students. So, like any other business in

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