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ARTICLE · 10 DECEMBER 2012

Enforcement priorities in action - ACCC sues over ACL consumer guarantees representations

Clayton Utz
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The ACCC takes action against what it sees as false and misleading representations about the ACL's consumer guarantees.

AustraliaConsumer Protection
Adrian Kuti
Adrian Kuti
Matthew Battersby
Matthew Battersby
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Key Points:

The ACCC is taking action against what it sees as false and misleading representations about the ACL's consumer guarantees.

The ACCC has identified five high level objectives for 2012/2013 and is expected to devote more than half of its investigation and enforcement resources to them. These include a commitment to make full use of its powers under the Australian Consumer Law (ACL) and a medium-term priority to raise awareness of the ACL consumer guarantees regime.

The ACCC has started with a bang commencing proceedings against Hewlett-Packard in October and against 11 Harvey Norman franchisees last week.

The ACCC has said that it is conducting similar investigations into other large manufacturers and retailers, so these proceedings may well be just the beginning.

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