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ARTICLE · 18 JULY 2020

Consumer Law And Coronavirus. What Are My Obligations?

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The coronavirus outbreak has had a huge impact on Australian businesses. If your business has been affected, you need to ensure that you are still providing your customers with what they are entitled

AustraliaConsumer Protection
Kristine Biason
Kristine Biason
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The coronavirus outbreak has had a huge impact on Australian businesses. If your business has been affected, you need to ensure that you are still providing your customers with what they are entitled to under the Australian Consumer Law (ACL). If you do not, you could face a claim from the  Australian Competition and Consumer Commission (ACCC) for breaching the ACL. This article explains your legal obligations under the ACL due to the impacts of the coronavirus (COVID-19).

What Is the Australian Consumer Law (ACL)?

The ACL sets out provisions to protect consumers and regulate consumer transactions. In light of the impact of COVID-19 on the everyday operation of businesses, businesses and consumers alike should be considering the operation of the ACL in consumer transactions.

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