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ARTICLE · 16 JULY 2020

Competition And Consumer Law Update – April/May 2020 Edition

This article covers events which occurred in April and May 2020, including the ACCC's continuing response to the COVID-19 pandemic.

AustraliaConsumer Protection

This is the latest in a series detailing developments in competition and consumer law in Australia, including the activities of Australia's competition and consumer regulator, the Australian Competition and Consumer Commission (ACCC), published judgments, recently issued proceedings and any relevant changes in the law.

This article covers events which occurred in April and May 2020, including the ACCC's continuing response to the COVID-19 pandemic. The previous March 2020 update is available here.

STA Travel ordered to pay $14 million penalty for misleading advertising

The Federal Court has ordered that STA Travel pay a $14 million penalty for misleading advertising regarding its 'MultiFLEX Pass'. STA Travel advertised that consumers who purchased the pass could change their flights without paying additional fees:

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