COMPETITION AND CONSUMER LAW UPDATE – SEPTEMBER 2019
EDITION
This is the latest in a monthly series detailing developments in
competition and consumer law in Australia, including the activities
of Australia's competition and consumer regulator, the
Australian Competition and Consumer Commission
(ACCC), published judgments, recently issued
proceedings and any relevant changes in the law.
This article covers events which occurred in September 2019. The
previous August 2019 update is available
here.
JUDGMENTS
Ashley & Martin contract terms held to be
unfair
Justice Banks-Smith has found that the hair regrowth company
Ashley & Martin used unfair terms in certain standard form
customer contracts. Under the contracts, customers paid for their
upcoming treatment before they received medical advice, and were
required to pay 100% of the price if they terminated the contract
more than two days after receiving medical advice. This was held to
be unfair on the basis
