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ARTICLE · 02 SEPTEMBER 2012

Businesses Get Facebook Warning from ACCC

Social media is now mainstream and businesses as well as individuals need to be wary of its legal ramifications.

AustraliaConsumer Protection

By Stacks / The Law firm

Social media is now mainstream and businesses as well as individuals need to be wary of its legal ramifications.

The Advertising Standards Board has ruled that a company's Facebook page set up to promote its brand or product is an advertisement, and must comply with all the rules and regulations that govern traditional forms of advertising.

Following that ruling, the Australian Competition and Consumer Commission warned large corporations that use Facebook to promote their products that they should take down misleading or inappropriate comments left by the public within 24 hours or less.

Many people post comments on a Friday evening or on weekends, so it would be wise for a company to maintain a watch on their social media beyond normal work hours.

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