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ARTICLE · 10 NOVEMBER 2016

Bridging the business-consumer divide: comparison websites in focus

ACCC guidelines on increasingly popular comparator websites provide useful guidance for website operators and suppliers.

AustraliaConsumer Protection

ACCC guidelines on increasingly popular comparator websites provide useful guidance for their operators.

The rapid growth in the number of Australian price comparison websites, and concerns raised by consumers, have drawn the attention of both consumer advocates and regulators, including the ACCC.

There are no legal or regulatory restrictions which prevent or specifically target comparison websites. However, there are several laws which impact upon the operation of such sites, principally Australia's consumer protection, privacy, and spam laws. The ACCC has also published a set of guidelines for comparator website operators and suppliers in Australia.

In this article, we'll look at the impact Australia's consumer protection law have had on comparator websites, and how these Guidelines have sought to address the ACCC's concerns.

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