Under the
Australian Consumer Law (ACL), businesses
that supply goods and services to "consumers"
automatically provide certain consumer guarantees that exist
regardless of any warranty provided by the supplier or
manufacturer.
From July 2021, the definition of a consumer is changing,
meaning more businesses will need to be aware of and comply with
the consumer guarantee regime.
Currently section 3 of the ACL, states that a person will have
acquired goods or services as a consumer if:
- the goods or services did not exceed $40,000;
- the goods or services cost more than $40,000, but they are of a
kind ordinarily acquired for personal, domestic of household use of
consumption; or,
