Are your terms and conditions up to date?

Many businesses rely on standard terms and conditions of trade to protect their interests and limit their potential liability when providing goods or services to customers. Over time these standard terms and conditions often become outdated as the legal framework underpinning the terms and conditions changes.

With the introduction of the Australian Consumer Law (ACL) under the Competition and Consumer Act 2010 in January 2011 a fundamental shift has occurred in the way businesses providing consumer goods or services interact with their customers. In particular, the ACL has replaced the implied conditions and warranties regime of the Trade Practices Act 1974 with a statutory regime of consumer guarantees.