A report recently issued by the Australian Competition and
Consumer Commission has raised concerns about the way in which
standard form consumer contracts are used in some industries and by
online traders.
Unfair Contract Terms: Industry Review Outcomes urges
businesses that use standard form contracts to align their
contracts with the requirements of the Australian Consumer Law or
risk enforcement action by the ACCC.
Special counsel Brett Bolton discusses the key concerns raised
in the report and explains the impact that its findings will have
on businesses.
Key points
- Unfair Contract Terms: Industry Review Outcomes
summarises the outcomes of a recent ACCC review of standard form
consumer contracts used in the airline, travel, telecommunications,
fitness and vehicle rental industries, as well as some contracts
frequently used by online traders.
